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Bringing Property Management
into the 21st Century

  • Save money, time and labor
  • Establish new revenue streams
  • Improve customer satisfaction and retention

Reduce Labor Costs

Customer Experience

We have used aXess Point's software for 2 years in a Honolulu high-rise community with 330 units. It's a highly effective way to disseminate information to everyone quickly. aXess Point helps us easily handle things like announcements, work orders, and contacts -- it is a one-stop hub for our communications. At first, our board thought it was too good to be true, but it makes everyone's job so much easier -- from resident managers to administrators and board members.

Kanani Kaopua®, PCAM®
Vice President & Senior Property Manager | Hawaiian Properties

Schedule a Demo

At aXessPoint we understand that every property and/or community is different, which is why we built our software to be configurable to your individual needs.

Help us understand how your property is different so we can select features and configurations to set you on the right track. Schedule a demo with one of our onboarding specialists today!

Schedule a demo

Case Study: 50,000 Unit Portfolio

aXessPoint puts $100,000s of $$ into the pockets of property management companies by:

AUTOMATION

SAVED: $150K

  • Mailers
  • Violations: Labor + Printing
  • Communications
  • Remote tasking

REDUCED TURNOVER

SAVED: $50K

  • HOA follow-up/Responsiveness
  • Client Retention based on tech

NEW CUSTOMERS

GENERATED: $500K

  • Based on the addition of 6+ new clients from previous projection
Total Annual = $700,000

Saving your community money
while providing full transparency

  • Stay informed and in control of your community
  • Pull up community-wide information easier and quicker
  • Make better business decisions based on reliable data

24/7 Community Access

Customer Experience

aXessPoint eliminated 350 to 400 resident phone calls a month. 1,000 residents reserving amenities and elevators using the app is "winning".

John C. Horvath MBA, CMCA®, ARM® AMS®
General Manager | Pacifica Honolulu

Schedule a Demo

At aXessPoint we understand that every property and/or community is different, which is why we built our software to be configurable to your individual needs.

Help us understand how your property is different so we can select features and configurations to set you on the right track. Schedule a demo with one of our onboarding specialists today!

Schedule a demo

Case Study: Amenity reservations (492 unit building)

RESERVATIONS

  • 400 phone calls per month
  • Average phone call = 10 minutes
  • 800 hours annually

MANUAL PROCESSING

  • Data entered onto paper or digital calendar
  • Follow-up done by phone/email/paper

AUTOMATION

  • Self-populating calendar
  • Residents make their own reservations pending manager approval
  • Follow-up done via app (100% automation)
Total Annual Labor Savings = $20,000
aXessPoint is a reputable and industry-leading board management software solution that gives estate directors and boards access to real-time “board-member-only” portals designed specifically to give you full control over meeting schedules and information such as daily incidents and financial reports so you never have to wait until the last minute to get them from your manager.

What can you do with aXessPoint Board Management Software?

  • Customize permission for data access levels for both managers and residents
  • Automate operational routines and reduce the cost of notice printing significantly
  • Create drag-and-drop board documents, duplicate forms, and share them to your entire staff with a single button for safe keeping instead of repeated printing and scanning
  • Secure your confidential information with our unmatched secure AWS servers

Board Member Portal

Advanced Board Management Software

Join hundreds of estate boards and directors using aXessPoint software solution to access board documents and collaborate with other board member on-the-go from their phones.

Transparency Where It Matters Most

Improve enterprise-wide board governance and staff management experience using aXessPoint's real-time visibility, integrated task-management tools, and collaborative features.

Redefining The Way You Oversee Your Property

Access and review the performance of your entire staff and properties using real-time insights to make effective decisions.
Round-the-clock Analytics

Increasing your productivity
while reducing resident complaints

  • Communicate better and quicker
  • Reach more people with less effort
  • Receive less phone calls, be more productive

Improved communication

Customer Experience

We have used aXess Point since 2014 to help our management team better communicate with residents. More than 70 percent of our 331 condominium units in Honolulu have downloaded the app. It’s convenient to immediately send push notifications, including important community notices such as an emergency water shut off or scheduling changes for services like window washing.

Jesse H. Johnasen, CPP®
Operations Manager | One Archer Lane

Schedule a Demo

At aXessPoint we understand that every property and/or community is different, which is why we built our software to be configurable to your individual needs.

Help us understand how your property is different so we can select features and configurations to set you on the right track. Schedule a demo with one of our onboarding specialists today!

Schedule a demo

Case Study: Broken Rail Maintenance (RFPs)

OLD WAY
  • 1Reported by Tenant
  • 2Acknowledged by On Site Manager
  • 3Forwarded to the Account Manager
  • 4Account Manager travels to site for assessment
  • 5Takes Pictures, Notes, and Measurements
  • 6Return to the office to send 3 or more RFP’s
  • 7Follow Up with Vendors
  • 8Bids Presented to Board manually and by email

8 STEPS

Total Time:
5 Hours 30 Min
Labor Cost:
$206
aXessPoint WAY
  • 1Reported by Tenant including pictures via aXessPoint
  • 2On Site Manager confirms request
  • 3On Site Manager sent RFP’s to 3 or more Vendors Via aXessPoint
  • 4Bids Presented to Board via aXessPoint

4 STEPS

Total Time:
35 Mins
Labor Cost:
$22
Savings:
$184

Work Smarter And Not Harder With aXessPoint Features

Our advanced software provides reliable and innovative features that make property management effortless while ensuring collective efficiency.

Communication

Let’s face it! As a property manager, how many times have you had to repeatedly provide answers to the same inquiry you have posted on a piece of paper? aXessPoint improves manager-to-resident communication by 80% using a simple push of a button that allows them to get their notices directly in front of residents within seconds even when residents do not have the application.

With advanced integrated features including automated emails, reminders, and to-do lists, managers can manage resident details, automate record backup, track tasks, and send out prompt notices when there is an emergency update or changes in a policy or document.

Maintenance

Whether you are away at the office or on-the-go, our property management software allows you to add your own contractors, receive electronic maintenance quotes, and handle repairs from any part of the world based on the permissions you set.

With aXessPoint, your security team or staff can easily alert you with a repair or maintenance request with pictures, location, and description when there is an issue such as cracked pavements or dead bulbs in any of your properties.

You can choose to accept the request and assign it to any of your listed contractors while you track the progress and efficiency of your repair.

Property Analysis And Prompt Reporting

Experience the power of real-time analytics; track and report the progress of your repairs and maintenance projects to the boards at any of your properties. For example, there is a bulb repair and you notice that it takes up to 4 days to acquire the replacement due to its scarcity, you can easily build a case from your application and present to the board why you need to purchase more of the material to save time and reduce cost.

As a property manager, it is required of you to reduce the cost of maintenance while maximizing value and one way to achieve that is through the use of aXessPoint. With our software solution, you can fix major maintenance issues by sending out multiple RFPs (request for proposals) to various vendors on your list who bid for the work. Additionally, you can send 2 to 3 quotations received to the board for a final decision by the push of a single button.

Amenities Requests

While building amenities for tenants are vital, preserving and maintaining them can be a daunting task for property management personnel. With aXessPoint, you wouldn’t need to answer calls in the middle of the night attend to resident issues. Rather, you can grant tenant access to your web portal on your aXessPoint application so they can easily input their amenities requests while you're simultaneously able to update your calendar as to when their request will be fulfilled.

According to studies, an interruption such as a phone call while performing a task can take you off focus for almost an hour before you regain concentration. We understand this and we believe your time is precious, which is why aXessPoint is created to help you automate your work operations, auto-generate receipts and tenant ledgers, the collection of property history and notice, and set prompt SMS and Email notifications.

Round-the-clock Analytics

Why Choose aXessPoint

1
Easy to use advanced features to ensure critical communication is established between you and your residents.
2
Efficient time-management tools to automate your daily routines, reduce stress and save you money while you focus on your business.
3
A secure and stable one-in-all platform for tracking and reporting the progress of your property maintenance issues as well as ensuring prompt updates to your board.
4
Advanced software solution to help you manage your portfolio; plan and support your activities in real-time while you evaluate your performance.
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Your Management. Our Technology. Happier Residents.

Benefit Your Bottom Line:

Time is money – we streamline numerous day-to-day functions so you can focus on the bigger picture.

Wait Less, Do More:

After an initial one-on-one meeting, we’ll get you set up with a customized solution in as little as a few weeks. We’ll even present to your HOA or community board.

Skip the Steep Learning Curve:

Our software interface is designed for ease of use by everyone in your community, with an infinite number of users, 10 available languages and one-click functionality.

Service When You Need It:

We’re here 24/7 with reliable and highly responsive support.

Digital is Better – Here’s Why.

150
number of times per day the average adult looks at their mobile phone
95%
of adults have their phones within arms reach 24/7!
150
2 out of 3 adults access the internet on their mobile phone everyday
Only
13%
of emails and paper notices sent by property managers are ever read!
87%
of important notices are not being read by residents/tenants
75%
of on-the-ground resident and building data is not being collected for analysis